TERMS OF SERVICE

OVERVIEW

Welcome to Maison Veya.

The terms “we,” “us,” and “our” refer to Maison Veya. Maison Veya operates this website and online store, including all related information, content, features, tools, products, memberships, and services offered through it collectively, the “Services.”

Maison Veya is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNTS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

You also represent that you have provided any consent legally required to allow your minor dependents to use the Services through devices that you own, purchase, or manage.

To access or use certain parts of the Services, including purchasing products or enrolling in a membership, you may be required to provide information such as your name, email address, billing address, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the legal right to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

SECTION 2 — PRODUCTS AND SERVICES

We make reasonable efforts to display our products and services as accurately as possible. However, product colors, textures, dimensions, and appearance may vary depending on your device, screen settings, lighting, and other factors.

We do not guarantee that the appearance, quality, fit, or performance of any product or service will meet every customer’s expectations or appear exactly as shown online.

Product descriptions, prices, availability, and other information may be updated or changed at any time without notice.

We reserve the right to discontinue any product or service and to limit the sale or availability of products or services to any person, household, geographic region, or jurisdiction.

Certain products or services may be available exclusively through our website and may have limited quantities.

SECTION 3 — ORDERS

When you submit an order, you are making an offer to purchase products or services from Maison Veya.

We reserve the right to accept, reject, limit, or cancel an order for any lawful reason. An order is not considered accepted until we confirm its acceptance and successfully process the applicable payment.

Please review your order carefully before submitting it. Once an order has been accepted or entered processing, we may be unable to modify or cancel it.

If we reject, modify, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or telephone number supplied with the order.

Purchases are subject to our posted Refund Policy.

You represent and warrant that products purchased through the Services are intended for personal or household use and not for unauthorized commercial resale or export.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order.

SECTION 4 — PRICES, BILLING, AND PAYMENT

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product, service, or membership will be the price displayed at the time the applicable purchase or enrollment is completed, unless a clear error has occurred.

Unless expressly stated otherwise, displayed prices do not include shipping, handling, taxes, customs duties, import charges, or other government-imposed fees.

Prices offered through our online store may differ from prices offered by other stores, sellers, marketplaces, or third parties.

Promotions may be governed by additional terms and conditions. If promotional terms conflict with these Terms of Service, the specific promotional terms will control for that promotion.

You agree to provide accurate, current, and complete billing, payment, and account information.

You agree to promptly update your information, including your email address, billing address, payment card number, and expiration date, so we can process transactions and contact you when necessary.

You represent and warrant that:

1. The payment information you provide is true, accurate, and complete.

2. You are authorized to use the selected payment method.

3. Charges submitted using your payment method will be honored.

4. You will pay all authorized charges, including applicable shipping charges, taxes, and fees.

SECTION 5 — VIP MEMBERSHIP

5.1 Trial Period

The Maison Veya VIP Membership begins with a 14-day trial period.

The applicable trial terms and membership benefits will be displayed during enrollment or checkout.

5.2 Automatic Monthly Billing

Unless you cancel before the trial period ends, your VIP Membership will automatically convert into a paid monthly membership.

After the 14-day trial period, the payment method provided during enrollment or checkout will be charged $40.00 per month.

By enrolling in the VIP Membership, you expressly authorize Maison Veya and its payment providers to charge your selected payment method $40.00 at the end of the trial and once each month thereafter until you cancel.

Your membership will automatically renew each month unless it is canceled.

5.3 Canceling During the Trial

To avoid the first $40.00 membership charge, you must cancel your VIP Membership before the 14-day trial period expires.

Canceling during the trial will stop the membership from converting into a paid monthly subscription.

5.4 Canceling a Paid Membership

You may cancel your VIP Membership at any time by contacting us at maisonveya@outlook.com.

Your cancellation request should include the name and email address associated with your membership so we can identify your account.

Cancellation prevents future membership renewals. Unless otherwise required by law, canceling after a monthly charge has already been processed does not automatically refund that charge.

You should submit your cancellation request before your next scheduled billing date to avoid another monthly charge.

5.5 Membership Refunds

VIP Membership charges are generally nonrefundable once processed, except where required by applicable law or when a charge resulted from an error by Maison Veya.

This does not limit any mandatory rights you may have under applicable consumer-protection laws.

5.6 Failed Payments

If a membership payment is declined, expired, reversed, or otherwise unsuccessful, we may attempt to process the payment again using the payment method associated with your membership.

We may suspend or cancel membership benefits until the outstanding payment is successfully completed.

You remain responsible for updating your payment information and paying any properly authorized membership charges.

5.7 Changes to Membership Terms

We may update the VIP Membership’s price, features, or benefits.

Where required by law, we will provide advance notice of a material price or membership change. Any updated price will apply to future billing periods after the stated effective date.

You may cancel the membership before a change takes effect.

5.8 Membership Benefits

Membership benefits are subject to the terms disclosed when they are offered.

Benefits may be modified, replaced, limited, or discontinued, subject to applicable law. Membership benefits have no cash value unless expressly stated otherwise.

The VIP Membership may not be transferred, resold, shared, or used for unauthorized commercial purposes.

SECTION 6 — SHIPPING AND DELIVERY

All delivery dates and transit times are estimates and are not guaranteed.

Maison Veya is not responsible for delays caused by shipping carriers, customs authorities, severe weather, supply interruptions, incorrect customer information, or events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional shipping charges may apply when an order must be reshipped because the customer supplied an incorrect or incomplete address, failed to collect the package, or refused delivery.

To the extent permitted by applicable law, title and risk of loss may pass to you when the applicable products are transferred to the shipping carrier.

Nothing in this section limits any nonwaivable consumer rights that apply in your jurisdiction.

SECTION 7 — RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, exchanges, damaged-product claims, and final-sale purchases are governed by our posted Refund Policy.

You are responsible for reviewing the Refund Policy before completing a purchase.

Nothing in these Terms limits rights or remedies that cannot legally be waived under applicable consumer-protection laws.

SECTION 8 — INTELLECTUAL PROPERTY

The Services and their contents, features, and functionality are owned by Maison Veya, its affiliates, licensors, or other applicable rights holders.

Protected materials may include trademarks, trade names, logos, product names, text, photographs, graphics, illustrations, videos, audio, product reviews, website layouts, and the selection and arrangement of website content.

These materials may be protected by United States and international copyright, trademark, patent, and other intellectual-property laws.

These Terms permit you to use the Services only for your personal and noncommercial use.

Without prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, systematically extract, store, sell, license, or transmit materials from the Services.

Nothing in these Terms grants you a license or ownership interest in intellectual property belonging to Maison Veya, Shopify, or any third party except for the limited right to use the Services in accordance with these Terms.

Maison Veya’s names, logos, designs, product names, service names, and slogans may be trademarks belonging to Maison Veya or its licensors.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks belonging to Shopify.

Other names, logos, products, services, and slogans appearing through the Services belong to their respective owners.

SECTION 9 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, services, features, or integrations offered by third parties.

We may not monitor, control, or have input over these third-party tools.

Access to these tools may be provided “as is” and “as available” without warranties, representations, endorsements, or conditions of any kind.

Your use of optional third-party tools is at your own discretion and risk. You are responsible for reviewing and accepting the terms and policies imposed by the applicable third-party provider.

We may introduce additional features, services, tools, or resources in the future. Unless otherwise stated, those additions will be considered part of the Services and subject to these Terms.

SECTION 10 — THIRD-PARTY LINKS AND SERVICES

The Services may contain links, materials, integrations, or functionality provided by third parties.

We are not responsible for reviewing or guaranteeing the accuracy, safety, availability, legality, content, products, services, or practices of third-party websites or providers.

Your decision to access or use a third-party website or service is at your own risk.

We are not liable for harm, losses, or damages arising from your purchase or use of products, services, resources, or content offered through third parties, except where liability cannot legally be excluded.

You should carefully review the third party’s policies and terms before completing a transaction.

Questions or complaints concerning a third-party product or service should be directed to that third party.

SECTION 11 — RELATIONSHIP WITH SHOPIFY

Maison Veya is powered by Shopify, which provides the ecommerce platform that allows us to offer the Services.

Purchases and sales made through our store are transactions directly between you and Maison Veya.

Shopify is not the seller of the products or memberships offered by Maison Veya and is not responsible for Maison Veya’s products, fulfillment, customer service, refunds, representations, or conduct.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, losses, and liabilities arising from or relating to your transactions with Maison Veya.

Nothing in this section releases Shopify from liability that cannot legally be excluded.

SECTION 12 — PRIVACY

Personal information collected through the Services is handled in accordance with our posted Privacy Policy.

Because the Services are hosted through Shopify, Shopify may collect and process personal information relating to your access to and use of the Services to provide, secure, maintain, and improve its platform.

Information submitted through the Services may be transmitted to Shopify and other service providers that assist with payment processing, fraud prevention, order fulfillment, analytics, marketing, customer service, memberships, and website operations.

Some service providers may process information in countries other than the country in which you live.

By using the Services, you acknowledge that you have had an opportunity to review our Privacy Policy and any applicable privacy information provided by Shopify.

SECTION 13 — FEEDBACK AND USER CONTENT

If you submit, upload, publish, post, email, or otherwise provide ideas, suggestions, reviews, images, comments, proposals, plans, or other content to us, collectively referred to as “Feedback,” you grant Maison Veya a worldwide, perpetual, irrevocable, sublicensable, transferable, and royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from that Feedback.

This license permits us to use Feedback for purposes including operating, improving, evaluating, advertising, and promoting the Services.

You represent and warrant that:

1. You own the Feedback or have all rights necessary to submit it.

2. Your Feedback does not violate another person’s privacy, publicity, copyright, trademark, contractual, or proprietary rights.

3. You have disclosed any compensation, discounts, gifts, or incentives received in connection with the Feedback when legally required.

4. Your Feedback complies with these Terms and applicable law.

We are not required to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit, refuse, or remove Feedback that we reasonably believe is unlawful, deceptive, offensive, abusive, defamatory, obscene, infringing, or otherwise inconsistent with these Terms.

You may not use a false email address, impersonate another person, or misrepresent the source of Feedback.

You remain responsible for the accuracy and legality of your Feedback.

SECTION 14 — ERRORS, INACCURACIES, AND OMISSIONS

Information made available through the Services may occasionally contain typographical errors, inaccuracies, or omissions.

These may relate to product descriptions, images, prices, promotions, discounts, membership terms, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

Where permitted by law, we may cancel or modify an order affected by a material error, including after the order has been submitted.

If an order is canceled after payment has been collected, we will issue an appropriate refund.

SECTION 15 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services directly or indirectly:

1. For an unlawful, fraudulent, deceptive, or malicious purpose.

2. To violate any international, federal, state, provincial, territorial, or local law or regulation.

3. To infringe or violate our rights or the rights of another person.

4. To harass, threaten, abuse, defame, intimidate, discriminate against, or harm another person.

5. To submit or transmit false, inaccurate, or misleading information.

6. To upload or transmit viruses, malicious code, or other harmful technology.

7. To distribute spam, junk mail, chain letters, phishing messages, or unauthorized solicitations.

8. To impersonate another person or organization.

9. To interfere with the security, availability, performance, or operation of the Services.

10. To bypass access controls, fraud-prevention systems, security measures, or purchasing limits.

11. To collect, scrape, harvest, or track another person’s personal information without authorization.

12. To reproduce, duplicate, copy, sell, resell, or commercially exploit the Services without permission.

13. To use automated systems, bots, spiders, scrapers, data-extraction tools, or artificial-intelligence agents in a manner that violates these Terms or bypasses technical restrictions.

We reserve the right to suspend, restrict, or terminate access to the Services when we reasonably believe these Terms have been violated.

SECTION 16 — AUTOMATED AGENTS

This section applies when you deploy, enable, direct, or permit an automated or semi-automated software system to access or interact with the Services.

An “Agent” means software or a service that acts autonomously or semi-autonomously on behalf of a person or organization.

Agents must identify themselves accurately and may not conceal or misrepresent their automated nature.

Where technically applicable, an Agent must identify itself within its user-agent information using a format such as:

“Agent/[Agent Name]”

Agents may not:

1. Mimic human activity for the purpose of avoiding automated-access restrictions.

2. Circumvent CAPTCHAs or other measures intended to distinguish automated activity from human activity.

3. Provide false answers when asked whether activity is being conducted by a person or an automated system.

4. Bypass measures designed to block, limit, monitor, or control automated access.

5. Continue accessing the Services after being instructed to stop.

We may use technical or other measures to limit or prevent Agent access.

SECTION 17 — TERMINATION

We may suspend or terminate this agreement or your access to all or part of the Services where permitted by law, including when you violate these Terms or use the Services in a manner that creates risk or potential legal liability.

You remain responsible for charges and obligations incurred before termination.

Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, Feedback, payments, memberships, disclaimers, limitations of liability, indemnification, governing law, severability, and dispute-related obligations.

SECTION 18 — DISCLAIMER OF WARRANTIES

Information provided through the Services is made available for general informational purposes.

We do not guarantee that all information is accurate, complete, current, or suitable for every purpose.

Any reliance on information provided through the Services is at your own risk.

Except where expressly stated by Maison Veya or required by applicable law, the Services and products offered through them are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim express and implied warranties, representations, and conditions, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement.

We do not guarantee that the Services will always be uninterrupted, timely, secure, accurate, or free from errors.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, these exclusions apply only to the maximum extent permitted by law.

SECTION 19 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Maison Veya and its affiliates, owners, directors, officers, employees, agents, contractors, service providers, licensors, partners, and representatives will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses.

These losses may include lost profits, lost revenue, lost savings, loss of data, replacement costs, loss of business opportunities, or similar damages.

This limitation applies to claims arising from or relating to:

1. Your use of or inability to use the Services.

2. Products, services, or memberships purchased through the Services.

3. Errors or omissions in content.

4. Unauthorized access to your information.

5. Content or products made available through the Services.

6. Conduct of another customer or third party.

These limitations apply whether the claim is based on contract, negligence, tort, strict liability, statute, or another legal theory, even when the possibility of damages was disclosed.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 20 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Maison Veya, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable legal fees arising from:

1. Your material breach of these Terms.

2. Your violation of applicable law.

3. Your infringement or violation of another person’s rights.

4. Your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim.

A failure to provide prompt notice will not relieve you of your obligations unless the delay materially harms your ability to defend the claim.

Where permitted, we may control the defense and settlement of the claim at your expense. We will not agree to a settlement that imposes nonmonetary obligations on you without your reasonable consent.

You agree to reasonably cooperate with the defense of an indemnified claim.

SECTION 21 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

Any unenforceable portion will be severed, and the remaining provisions will continue in full force and effect.

SECTION 22 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms does not waive that right or provision.

These Terms and any policies or rules posted through the Services constitute the entire agreement between you and Maison Veya regarding your use of the Services.

They replace prior or contemporaneous agreements, communications, proposals, and understandings concerning the same subject matter.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 23 — ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

Any attempted transfer made without permission may be void.

We may transfer, assign, or delegate our rights or obligations under these Terms as part of a merger, acquisition, restructuring, asset transfer, service-provider relationship, or other lawful business arrangement, subject to applicable law.

SECTION 24 — GOVERNING LAW

These Terms and any separate agreements through which Maison Veya provides the Services will be governed by the applicable laws of the jurisdiction in which Maison Veya is headquartered, without regard to conflict-of-law principles.

Subject to any mandatory consumer rights or dispute-resolution requirements, you and Maison Veya consent to the jurisdiction and venue of the applicable courts located in that jurisdiction.

SECTION 25 — HEADINGS

Section headings are included for convenience and organization only.

They do not limit, modify, or otherwise affect the meaning of these Terms.

SECTION 26 — CHANGES TO THESE TERMS

The most current version of these Terms of Service will be posted on this page.

We reserve the right to update, modify, or replace any portion of these Terms by publishing revised terms through the Services.

Where required by applicable law, we will provide advance notice of material changes.

The revised Terms will take effect on the date stated in the notice or, when no date is stated, when they are published.

Your continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms, except where additional consent is required by law.

SECTION 27 — CONTACT INFORMATION

Questions about these Terms of Service, orders, payments, or VIP Memberships may be sent to:

Maison Veya
Email: maisonveya@outlook.com
Phone: 307-302-6715